Frequently Asked Questions
Do you all work together under one roof?
Since our organization is small, it is not possible for everyone to work together in one room. We have 5 people working in one room and the other members are working with us virtually.
What is the format of the video?
The video file format will be in MP4 Full HD (1920x1080) version.
How do I get the video file to be delivered?
After the completion of the order, the video file will be uploaded to Google Drive, Mega, etc. After the download is complete, you will receive an email with a confirmation link. Remember - the download link of your video file will be valid for up to 7 days. After 7 days, the download link will be deleted from the server.
(Enter Your Photo/Video Download Link/URL) Please clarify this matter.
This option means that if you want to use your own photo or video files in the order video, then you have to give the download link of those photo or video files.
How do I give you the Photo/Video Download Link?
First, upload your logo, photo or video footage to Google Drive or mega store. Copy and paste the share link of uploaded files here (Enter Your Photo/Video Download Link/URL)
Why is there no option to upload files directly to your site?
Upload option is not kept for your cyber protection. Also we do not store or share client's personal information in any way.
How can I be sure that the order will be delivered?
You have to trust us because business is not made for only once. We are working on a very small scale with the conviction to move forward. We believe that if something goes wrong with your order, it is uncertain for us to proceed.
Who is the main leader (CEO) in your business?
Our CEO is Shane Graves, Fullerton, California, USA who inspired our organization.
